Travel agency agreement (recruitment planning tour contract section)
agreement_recruitment
Recruitment Planning Department of Travel Agreement
Chapter I General Provisions
(Scope of application)
Article XNUMX
- The contract concerning custom-ordered tours (hereinafter referred to as "custom-ordered tour contract") entered into by the Company with the traveler shall be governed by these terms and conditions.Matters not stipulated in this contract shall be governed by laws and ordinances or generally established customs.
- Notwithstanding the provisions of the preceding paragraph, if the Company concludes a special contract in writing to the extent that it does not violate the law and is not disadvantageous to the traveler, that special contract will take precedence.
(Definition of terms)
Article Two
- In these terms and conditions, "recruitment-type organized tours" means that the Company, in advance for recruitment of travelers, means a trip to be implemented by creating a travel plan that stipulates the amount of the travel fee to be paid to the Company.
- In this agreement, "domestic travel" refers to travel within Japan only, and "overseas travel" refers to travel other than domestic travel.
- In this section, "communication contract" means a card member of a credit card company (hereinafter referred to as "affiliated company") affiliated with our company or a company that sells our agent-organized tours on our behalf. A subscription type planning travel contract concluded after receiving an application by telephone, mail, facsimile, internet or other means of communication between The traveler consents in advance to the settlement of such claims or debts in accordance with the card member agreements of the affiliated companies separately stipulated after the date on which the claims or debts are to be fulfilled, and the travel fee, etc. of the Agent-Organized Package Tour Contract. shall be paid by the method specified in Article XNUMX, Paragraph XNUMX, the latter part of Article XNUMX, Paragraph XNUMX, and Article XNUMX, Paragraph XNUMX.
- "Card usage date" as used in these terms and conditions means the date on which the traveler or the Company should fulfill the payment or refund obligation for the travel fee, etc. based on the agent-organized tour contract.
(Contents of travel contract)
Article 3
- In the Agent-Organized Tour Contract, the Company will provide the traveler with transportation, accommodation, and other travel-related services (hereinafter referred to as "Travel Services") provided by transportation and accommodation facilities, etc., according to the itinerary specified by the Company. We undertake to arrange and manage the itinerary so that you can receive it.
(arrangement agent)
Article 4
- In the performance of the Agent-Organized Tour Contract, the Company may entrust all or part of the arrangements to other travel agencies, persons making arrangements as a business, or other assistants in Japan or outside Japan.
Chapter XNUMX Conclusion of Contract
(Application for contract)
The fifth
- A traveler who intends to apply for an Agent-Organized Package Tour Contract with the Company shall fill out the prescribed matters in the application form prescribed by the Company (hereinafter referred to as the "application form") and pay the application fee of the amount separately determined by the Company. must be submitted to us along with
- Notwithstanding the provisions of the preceding paragraph, a traveler who intends to apply for a telecommunications contract with the Company shall be required to provide the name of the recruitment type planning tour for which he/she intends to apply, the start date of the trip, the membership number and other matters (hereinafter referred to as "membership number etc.”) must be notified to the Company.
- The application fee in Paragraph XNUMX shall be treated as part of the travel fee, cancellation fee, or penalty fee.
- Travelers who require special consideration when participating in recruitment type planning trips should notify us when applying for a contract.At this time, we will respond to this within the extent possible.
- Expenses required for special measures taken by the Company for the Traveler based on the request in the preceding paragraph shall be borne by the Traveler.
(Reservation by telephone, etc.)
Article XNUMX
- The Company accepts reservations for Agent-Organized Tour Contracts by telephone, mail, facsimile, Internet, or other means of communication.In this case, the contract has not been concluded at the time of the reservation, and after the Company has notified the Company of the acceptance of the reservation, the Traveler shall, within the period specified by the Company, , must submit the application form and application fee to the Company or notify the member number, etc.
- When the application form and application fee are submitted as stipulated in the preceding paragraph, or when the member number, etc. is notified, the order of conclusion of the agent-organized tour contract shall be based on the order of acceptance of the relevant reservation.
- If the traveler does not submit the application fee within the period set forth in Paragraph XNUMX or does not notify the member number, etc., the Company will treat it as if there was no reservation.
(Refusal to conclude a contract)
Article XNUMX
The Company may not accept the conclusion of an Agent-Organized Tour Contract in the following cases:
- When the Company does not meet the conditions of the participating travelers such as gender, age, qualifications, skills, etc. specified in advance.
- When the number of applicants reaches the planned number of applicants.
- When the Traveler is likely to cause trouble to other Travelers or hinder the smooth implementation of group activities.
- When trying to conclude a communication contract, when the traveler is unable to settle part or all of the liability related to the travel fee, etc. in accordance with the card member agreement of the affiliated company, such as when the traveler's credit card is invalid.
- When the Traveler is recognized as a member of an organized crime group, associate member of an organized crime group, affiliated with an organized crime group, a company affiliated with an organized crime group, or a corporate racketeer, or any other anti-social force.
- When the Traveler makes a violent demand, an unreasonable demand, or uses threatening language or violence in relation to a transaction, or acts equivalent to these.
- When the traveler spreads rumors, uses fraudulent means or force to damage the credibility of the Company, interfere with the business of the Company, or conducts similar acts.
- When it is convenient for our company's business.
(Timing of conclusion of contract)
eighth
- An Agent-Organized Tour Contract shall be concluded when the Company has accepted the conclusion of the contract and received the application fee in Article XNUMX, Paragraph XNUMX.
- Notwithstanding the provisions of the preceding paragraph, the communication contract shall be deemed to have been concluded when the traveler receives a notice of our acceptance of the conclusion of the contract.
(Delivery of Contract Documents)
Article XNUMX
- Promptly after the conclusion of the contract stipulated in the preceding article, the Company shall provide the traveler with a document describing the itinerary, details of travel services, travel fees and other travel conditions and matters concerning the Company's responsibilities (hereinafter referred to as the "contract document"). .) will be issued.
- The scope of travel services for which the Company is obliged to arrange and manage the itinerary under the Agent-Organized Tour Contract shall be as stated in the contract document in the preceding paragraph.
(Definitive document)
Article XNUMX
- If the confirmed itinerary and the names of transportation or accommodation facilities cannot be stated in the contract document set forth in Paragraph XNUMX of the preceding Article, limit the names of the accommodation facilities and transportation facilities that are important for display in the contract document. After enumerating, after delivery of the relevant contract document, if the application for the Agent-Organized Tour Contract is made on or after the day before the start date of the tour (on or after the XNUMXth day counting back from the day before the start date of the tour) , the start date of the tour), we will issue a document stating these confirmed conditions (hereinafter referred to as "confirmed document") by the date specified in the relevant contract document.
- In the case of the preceding paragraph, if there is an inquiry from a traveler who wishes to confirm the status of arrangements, the Company will respond promptly and appropriately even before the delivery of the final document.
- When the final document of Paragraph XNUMX is delivered, the scope of travel services for which the Company is obliged to arrange and manage the itinerary pursuant to the provisions of Paragraph XNUMX of the preceding Article shall be specified as stated in the final document.
(Method of using information and communication technology)
Article XNUMX
- With the consent of the traveler in advance, the Company shall provide the travel itinerary, details of travel services, travel price and other travel conditions to be delivered to the traveler when concluding an Agent-Organized Package Tour Contract, and matters related to the responsibility of the Company. When, in lieu of delivery of written documents, contract documents or final documents, matters to be stated in said documents (hereinafter referred to as "statement matters" in this article) are provided by means of using information and communication technology. , confirm that the items described have been recorded in a file provided on the communication device used by the traveler.
- In the case of the preceding paragraph, if the communication device used by the traveler does not have a file for recording the items to be entered, the file provided on the communication device used by the Company ) and confirm that the traveler has read the information.
(Travel fee)
Article XNUMX
- The traveler must pay the tour fee to the Company in the amount stated in the contract document by the date stated in the contract document up to the date of commencement of the tour.
- When a communication contract is concluded, the Company will receive payment of the travel fee for the amount stated in the contract document using the card of the affiliated company without the traveler's signature on the prescribed slip.The date of use of the card shall be the date of conclusion of the travel contract.
Chapter XNUMX Modification of Contract
(Changes to contract details)
Article XNUMX
- The Company may be affected by natural disasters, wars, riots, suspension of travel services provided by transportation/accommodation facilities, etc., orders from public offices, provision of transportation services not based on the original operation plan, or any other event beyond the Company's control. In that case, if it is unavoidable to ensure the safe and smooth implementation of the tour, we will promptly explain to the traveler in advance the reason why the reason cannot be involved and the causal relationship with the reason, and the itinerary, The contents of the Travel Service and other contents of the Agent-Organized Package Tour Contract (hereinafter referred to as the "Contract Details") may be changed.However, in case of emergency, if it is unavoidable, we will explain it after the change.
(Change in amount of travel fee)
Article XNUMX
- Fares and charges applicable to transportation facilities used in implementing recruitment type planning tours (hereinafter referred to as "applicable fares and charges" in this article) may change due to significant changes in economic conditions, etc. If the applicable fares/charges announced as effective at the time of solicitation are significantly increased or decreased beyond what is normally assumed, the Company shall not be liable for such increase or decrease. You can increase or decrease the amount of the tour fee within the range of the amount specified.
- When the Company increases the tour fee pursuant to the provisions of the preceding paragraph, the Company shall notify the traveler to that effect before the fifteenth day counting back from the day before the start date of the tour.
- When the applicable fares/charges stipulated in Paragraph XNUMX are reduced, the Company shall reduce the tour fee by the amount of such reduction as stipulated in the same Paragraph.
- The Company shall not be liable for any expenses required for the implementation of the tour due to the change in the content of the contract based on the provisions of the preceding article (cancellation fees, penalties, etc. for travel services not provided due to the change in the content of the contract, which have already been paid or will be paid (Including expenses that must be paid.) is reduced or increased (increase in expenses is caused by the use of seats at transportation / accommodation facilities, etc., even though the transportation / accommodation facilities, etc. are providing the relevant travel services. , excluding cases due to shortages of rooms and other facilities.), the amount of the tour fee may be changed within the scope of the change in the contract content.
- In the event that it is stated in the contract document that the travel fee varies depending on the number of people using the transportation/accommodation facilities, etc., the Company shall not be liable for any change in the number of people using such facilities after the conclusion of the Agent-Organized Package Tour Contract, regardless of any reason attributable to the Company. In such cases, the amount of the travel fee may be changed according to what is stated in the contract document.
(Change of Traveler)
Article XNUMX
- A traveler who has entered into an Agent-Organized Package Tour Contract with the Company may transfer its contractual status to a third party with the consent of the Company.
- When requesting the approval of the Company as stipulated in the preceding paragraph, the Traveler must fill out the prescribed matters on the form prescribed by the Company and submit it to the Company together with the prescribed fee.
- The transfer of the contractual status in Paragraph XNUMX shall become effective upon approval by the Company. You shall assume all rights and obligations.
Chapter XNUMX Termination of Contract
(Traveler's Right to Cancel)
Article XNUMX
- The Traveler may cancel the Agent-Organized Tour Contract at any time by paying the Company a cancellation fee stipulated in Attached Table XNUMX.In the case of canceling the communication contract, the Company will receive payment of the cancellation fee using the partner company's card without the traveler's signature on the prescribed slip.
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In the following cases, notwithstanding the provisions of the preceding paragraph, the Traveler may cancel the Agent-Organized Package Tour Contract without paying a cancellation fee before the start of the tour.
- When the content of the contract is changed by the Company.However, this is limited to cases where the change is listed in the upper column of Appended Table XNUMX or other important changes.
- When the travel fee is increased based on the provisions of Article XNUMX, Paragraph XNUMX.
- In the event of natural disasters, wars, riots, suspension of travel services provided by transportation/accommodation facilities, etc., orders from public offices, or other causes, safe and smooth travel may not be possible, or may become impossible. when is extremely large.
- When the Company has not delivered a final document to the Traveler by the date set forth in Article XNUMX, Paragraph XNUMX.
- When it becomes impossible to carry out the tour according to the itinerary stated in the contract document due to reasons attributable to the Company.
- If, after the start of the trip, the traveler becomes unable to receive the travel services described in the contract document due to reasons not attributable to the traveler, or if the Company notifies the traveler to that effect, Notwithstanding the provisions of paragraph XNUMX, you may cancel the contract for that part of the Travel Services that you are no longer able to receive without paying a cancellation fee.
- In the case of the preceding paragraph, the Company will refund to the traveler the amount of the travel fee for the part of the travel service that the traveler has become unable to receive.However, if the case in the preceding paragraph is not due to reasons attributable to the Company, the cancellation fee, penalty and other expenses already paid or to be paid in the future for the travel service will be deducted from the said amount. will be refunded to the traveler minus the
(Right of Cancellation, etc. of the Company - Cancellation before the start of the tour)
Article XNUMX
- In the following cases, the Company may explain the reason to the Traveler and cancel the Agent-Organized Tour Contract before the commencement of the tour.
- When it is found that the traveler does not satisfy the gender, age, qualifications, skills and other conditions of participating travelers specified in advance by the Company.
- When it is deemed that the traveler is unable to endure the trip due to illness, absence of necessary caregiver or other reasons.
- When it is recognized that the Traveler may cause trouble to other Travelers or hinder the smooth implementation of the Group Tour.
- When the Traveler requests a burden that exceeds the reasonable range regarding the content of the contract.
- When the number of travelers does not reach the minimum number of participants stated in the contract document.
- When there is an extremely high risk that the travel conditions specified at the time of conclusion of the contract, such as the amount of snowfall required for a trip intended for skiing, will not be fulfilled.
- In the event of a natural disaster, war, riot, suspension of travel services provided by transportation/accommodation facilities, etc., orders from public offices, or any other reason beyond our control, we will not be able to perform the tour according to the itinerary described in the contract document. When safe and smooth implementation becomes impossible or is extremely likely to become impossible.
- When a telecommunications contract has been concluded and the traveler is unable to settle part or all of the liability related to the travel fee, etc. in accordance with the affiliated company's card membership agreement, such as when the traveler's credit card becomes invalid.
- When it is found that the Traveler falls under any of Article XNUMX, Item XNUMX through Item XNUMX.
- If the traveler does not pay the travel fee by the date stated in the contract document of Article XNUMX, Paragraph XNUMX, the traveler shall be deemed to have canceled the Agent-Organized Package Tour Contract on the day following the said date.In this case, the Traveler must pay to the Company a cancellation fee equivalent to the cancellation fee specified in Paragraph XNUMX of the preceding Article.
- When the Company intends to cancel the Agent-Organized Package Tour Contract due to the reasons listed in Paragraph XNUMX, Item XNUMX, the Company shall, in the case of domestic travel, count backward from the day before the start date of the tour, and on the thirteenth day (day trip). For travel, before the day corresponding to the third day), for overseas travel, from the day corresponding to the XNUMXrd day (XNUMXrd day for those who start the trip during the peak hours stipulated in Appended Table XNUMX) Inform the traveler in advance of the cancellation of the trip.
(Right of Cancellation by the Company - Cancellation after Commencement of Travel)
Article XNUMX
- In the following cases, the Company may cancel part of the Agent-Organized Package Tour Contract by explaining the reason to the Traveler even after the commencement of the tour.
- When the traveler is unable to continue the tour due to illness, absence of necessary caregiver or other reasons.
- Disrupting the discipline of group behavior by violating the Company's instructions by tour conductors or other persons for the safe and smooth implementation of travel by travelers, or by assaulting or intimidating these persons or other accompanying travelers, etc. When it interferes with the safe and smooth implementation of the relevant travel.
- When it is found that the Traveler falls under any of Article XNUMX, Item XNUMX through Item XNUMX.
- When it becomes impossible to continue the tour due to natural disasters, wars, riots, suspension of tour services provided by transportation and accommodation facilities, orders from public offices, or other reasons beyond our control. .
- When the Company cancels the Agent-Organized Package Tour Contract based on the provisions of the preceding paragraph, the contractual relationship between the Company and the traveler shall be extinguished only in the future.In this case, it shall be deemed that the liability of the Company regarding the Travel Services already provided to the Traveler has been effectively repaid.
- In the case of the preceding paragraph, the Company shall pay, or pay in the future, cancellation fees, penalties, etc. for the relevant travel services out of the portion of the travel fee pertaining to the travel services that the traveler has not yet received. We will refund the traveler after deducting the amount related to the expenses that must be paid.
(Refund of travel fee)
Article XNUMX
- The Company shall refund the amount to be refunded to the Traveler in the event that the travel fee is reduced pursuant to the provisions of Article XNUMX, Paragraphs XNUMX through XNUMX, or in the event that the Agent-Organized Tour Contract is canceled pursuant to the provisions of the preceding three Articles. In the case of a refund due to cancellation before the start of the tour, within XNUMX days counting from the day following the cancellation, or a refund due to reduction or cancellation after the start of the tour, the tour end date stated in the contract document. The amount will be refunded to the traveler within XNUMX days counting from the day after
- In the event that the Company concludes a communication contract with the traveler, and the travel fee is reduced pursuant to the provisions of Article XNUMX, paragraphs XNUMX through XNUMX, or the communication contract is canceled pursuant to the provisions of the preceding three articles, In such cases, if there is an amount to be refunded to the traveler, the amount will be refunded to the traveler in accordance with the partner company's card membership agreement.In this case, in the case of a refund due to cancellation before the start of the tour, within seven days counting from the day following the cancellation, in the case of a refund due to reduction or cancellation after the start of the tour, the Company will notify the end of the tour stated in the contract document. The amount to be refunded shall be notified to the Traveler within XNUMX days counting from the day following the day on which the Card is used, and the date of notification to the Traveler shall be the card usage date.
- The provisions of the preceding two paragraphs shall not prevent the traveler or our company from exercising the right to claim damages pursuant to Article XNUMX or Article XNUMX, paragraph XNUMX.
(Arrangements for return trip after cancellation of contract)
Article XNUMX
- If the Company cancels the Agent-Organized Package Tour Contract after the start of the tour pursuant to the provisions of Article XNUMX, Paragraph XNUMX, Item XNUMX or Item XNUMX, the Traveler shall, at the request of the Traveler, We will arrange the necessary travel services to return to
- In the case of the preceding paragraph, all expenses required for the trip to return to the place of departure shall be borne by the traveler.
Chapter XNUMX Organization/Group Contracts
(group/group contract)
Article XNUMX
- The Company shall comply with the provisions of this chapter with respect to the conclusion of a Agent-Organized Package Tour Contract for which multiple travelers traveling on the same itinerary at the same time designate and apply for a responsible representative (hereinafter referred to as the "Contract Responsible Person"). apply.
(Contract Responsible Person)
Article XNUMX
- Except in cases where a special agreement has been concluded, the Company shall have all agency rights regarding the conclusion of Agent-Organized Tour Contracts for travelers who make up the organization/group (hereinafter referred to as "constituents"). Any transaction related to the travel business pertaining to the organization/group will be conducted with the person responsible for the contract.
- The person responsible for the contract must submit the list of constituents to the Company by the date specified by the Company.
- The Company shall not be held responsible for any obligations or obligations that the Person Responsible for Contract currently has or is expected to have in the future.
- In the event that the person responsible for the contract does not accompany the group/group, the Company will consider the member appointed in advance by the person responsible for the contract to be the person responsible for the contract after the start of the tour.
Chapter XNUMX Itinerary Management
(Itinerary management)
Article XNUMX
The Company will endeavor to ensure the safe and smooth implementation of travel for travelers, and will carry out the following operations for travelers.However, this does not apply if the Company concludes a special contract with the traveler.
- When it is recognized that there is a risk that the Traveler will not be able to receive the Travel Services during the trip, take necessary measures to ensure that the Travel Services are provided in accordance with the Agent-Organized Package Tour Contract.
- If you have no choice but to change the contents of the contract despite taking the measures in the preceding item, make arrangements for alternative services.In this case, when changing the itinerary, endeavor to make the itinerary after the change conform to the purpose of the original itinerary, and when changing the contents of the travel service, the travel service after the change shall be Efforts should be made to minimize changes to the contract, such as by striving to make it the same as the original travel service.
(Our company's instructions)
Article XNUMX
- During the period from the start of the tour until the end of the tour, when acting as a group, travelers must follow our company's instructions to ensure a safe and smooth tour.
(Work of tour conductors, etc.)
Article XNUMX
- Depending on the content of the tour, our company will have a tour conductor or other person accompany the business listed in each item of Article XNUMX and other business that we deem necessary in connection with the recruitment type planning tour, in whole or in part. You may.
- In principle, the hours during which the tour conductors and other persons set forth in the preceding paragraph are engaged in the work set forth in the same paragraph shall be from XNUMX:XNUMX to XNUMX:XNUMX.
(Protective measures)
Article XNUMX
- If we recognize that a traveler is in need of protection due to illness, injury, etc., we may take necessary measures.In this case, if this is not due to reasons attributable to the Company, the traveler shall bear the costs required for such measures, and the traveler shall pay the costs by the method designated by the Company by the date designated by the Company. have to pay.
Chapter XNUMX Liability
(Responsibility of our company)
Article XNUMX
- In the performance of the Agent-Organized Package Tour Contract, the Company or a person to whom the Company has made arrangements on behalf of the Company pursuant to the provisions of Article XNUMX (hereinafter referred to as the "Arrangement Agent") may intentionally or negligently If damage is caused, we will be responsible for compensating for the damage.However, this is limited to when the Company is notified within two years from the day following the occurrence of the damage.
- If the traveler suffers damage due to a natural disaster, war, riot, suspension of travel services provided by transportation/accommodation facilities, etc., orders from public offices, or any other reason beyond the control of our company or our arrangement agent, our company shall is not responsible for compensating for damages, except in the case of the preceding paragraph.
- Notwithstanding the provisions of the same paragraph, the Company shall not be liable for damages caused to baggage as set forth in paragraph XNUMX within XNUMX days from the day following the occurrence of the damage for domestic travel, and within XNUMX days for overseas travel. Only when the Company is notified within XNUMX days, we will compensate up to XNUMX yen per traveler (excluding cases where there is intentional or gross negligence on the part of the Company).
(Special compensation)
Article XNUMX
- Regardless of whether or not our company's liability based on the provisions of paragraph XNUMX of the preceding article arises,Attachment Special Compensation Provisions, we will pay a predetermined amount of compensation and condolence money for certain damage to the life, body or luggage of the traveler while participating in the recruitment type planning tour.
- When the Company assumes responsibility for the damages set forth in the preceding paragraph based on the provisions of paragraph XNUMX of the preceding article, the compensation set forth in the preceding paragraph to be paid by the Company shall be limited to the amount of damages to be paid based on that liability. I assume.
- In the case stipulated in the preceding paragraph, the Company's obligation to pay compensation under the provisions of Paragraph XNUMX shall be the damages payable by the Company under the provisions of Paragraph XNUMX of the preceding article (including gold)).
- Recruitment-type planning tours implemented by the Company for travelers participating in recruitment-type planning trips with separate travel fees will be treated as part of the main contents of the recruitment-type planning travel contract.
(Itinerary guarantee)
Article XNUMX
- The Company shall not be liable for any material changes to the contract contents listed in the upper column of Appended Table XNUMX (changes listed in the following items (transportation/accommodation facilities, etc., even though the transportation/accommodation facilities, etc. are providing the relevant travel services). (Excluding those due to shortage of seats, rooms and other facilities.)), the amount of change equal to or greater than the amount obtained by multiplying the tour fee by the rate listed in the lower column of the same table. Compensation will be paid within XNUMX days counting from the day following the tour end date.However, this does not apply if it is clear that the Company will be held responsible for the change based on the provisions of Article XNUMX, Paragraph XNUMX.
- Changes due to the following reasons
- Natural disaster
- war
- Riot
- government order
- Cancellation of travel services such as transportation and accommodation facilities
- Providing transportation services that do not depend on the original operation plan
- Necessary measures to ensure the safety of the life or body of travel participants
- When the Agent-Organized Package Tour Contract is canceled based on the provisions of Articles XNUMX to XNUMX, changes pertaining to the canceled part
- The amount of change compensation to be paid by the Company shall be limited to the amount obtained by multiplying the travel price by a rate determined by the Company of XNUMX% or more per recruitment type planning trip per traveler.In addition, if the amount of compensation for change to be paid per solicited type planning trip per traveler is less than XNUMX yen, the Company will not pay compensation for change.
- In the event that it becomes clear that our company will be held liable under the provisions of Article XNUMX, Paragraph XNUMX for the change after the Company has paid the change compensation pursuant to the provisions of Paragraph XNUMX, the Traveler must return the change compensation for the change to the Company.In this case, we will pay the balance after offsetting the amount of compensation for damages to be paid by us based on the provisions of the same paragraph and the amount of compensation for changes to be returned by the traveler.
(Traveler's responsibility)
Article XNUMX
- If the Company suffers damage due to the traveler's intention or negligence, the traveler must compensate for the damage.
- When concluding an Agent-Organized Tour Contract, the Traveler must make efforts to understand the rights and obligations of the Traveler and other contents of the Agent-Organized Tour Contract by utilizing the information provided by the Company.
- In order for the traveler to smoothly receive the travel services described in the contract document after the start of the trip, in the unlikely event that the traveler recognizes that the travel service different from the contract document has been provided, promptly notify the Company to that effect at the travel destination You must notify the Company's arrangement agent or the relevant travel service provider.
Chapter XNUMX Deposit for Repayment Business
(Repayment Business Security Deposit)
Article XNUMX
- Our company is a guarantee employee of the Japan Association of Travel Agents (All Nippon Express Kasumigaseki Building, 3-3-03 Kasumigaseki, Chiyoda-ku, Tokyo Tel: 3592-1271-XNUMX).
- Travelers or constituents who have concluded a made-to-order organized tour contract with us will pay up to 7,000 million yen from the reimbursement business security deposit deposited by the Japan Association of Travel Agents in the preceding paragraph with respect to claims arising from the transaction. can receive
- Based on the provisions of Article XNUMX, Paragraph XNUMX of the Travel Agency Law, we have paid our share of the reimbursement business security deposit to the Japan Association of Travel Agents. No security deposit is provided.
Appended Table XNUMX Cancellation Fee (related to Article XNUMX, Paragraph XNUMX)
(i) Cancellation fee for domestic travel
| Classification | Cancellation fee |
|---|---|
| (XNUMX) Recruitment type planning travel contract other than the following paragraph | |
| (a) Cancellation on or after the XNUMXth day (XNUMXth day for day trips) counted backward from the day before the start date of the tour (excluding the cases listed in (b) to (e)). | Within 20% of the travel fee |
| B. Cancellation on or after the XNUMXth day counting back from the day before the start date of the tour (excluding the cases listed from C to E). | Within 30% of the travel fee |
| C. Cancellation on the day before the travel start date | Within 40% of the travel fee |
D. Cancellation on the day of travel start (excluding the cases listed in E.) |
Within 50% of the travel fee |
| E. Cancellation after the start of the trip or non-participation without contact | Within 100% of the travel fee |
| (XNUMX) Recruitment-type planning tour contract using a chartered ship | It depends on the provisions of the cancellation fee for the ship concerned. |
| Remarks (XNUMX) The amount of the cancellation fee will be specified in the contract document. (XNUMX) In applying this table, “after the start of travel” means:Attachment Special Compensation ProvisionsProvided in Article XNUMX, paragraph XNUMX "When you start receiving the provision of the service" and later. |
|
(ii) Cancellation fee for overseas travel
| Classification | Cancellation fee |
|---|---|
| (XNUMX) Recruitment planning travel contract (excluding the travel contract listed in the following paragraph) to use an aircraft when leaving or returning to Japan | |
| (a) When the travel start date is during peak hours and cancellation is made on or after the XNUMXth day counting back from the day before the travel start date (excluding the cases listed in (b) through (d)). | Within 10% of the travel fee |
| (b) Cancellation on or after the XNUMXth day counting back from the day before the start date of the tour (excluding the cases listed in (c) and (d)). | Within 20% of the travel fee |
| C. Cancellation on or after two days before the start date of the tour (excluding the cases listed in D.) | Within 50% of the travel fee |
| In the case of cancellation after the start of the trip or non-participation without contact | Within 100% of the travel fee |
| (XNUMX) Recruitment planning travel contract using chartered aircraft | |
| (a) In the case of cancellation on or after the XNUMXth day counting back from the day before the start date of the tour (excluding the cases listed in (b) through (d)). | Within 20% of the travel fee |
| (b) Cancellation on or after the XNUMXth day counting back from the day before the start date of the tour (excluding the cases listed in (c) and (d)). | Within 50% of the travel fee |
| C. Cancellation on or after the XNUMXth day counting back from the day before the start date of the tour (excluding the cases listed in D.) | Within 80% of the travel fee |
| (d) In the case of cancellation or non-participation without contact after the third day counting back from the day before the trip start date | Within 100% of the travel fee |
| (XNUMX) Recruitment planning travel contract to use a ship when leaving Japan and returning home | It depends on the provisions of the cancellation fee for the ship concerned. |
| Note: "Peak period" means December XNUMXth to January XNUMXth, April XNUMXth to May XNUMXth, and July XNUMXth to August XNUMXst. . | |
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Remarks (XNUMX) The amount of the cancellation fee will be specified in the contract document. (XNUMX) In applying this table, “after the start of travel” means:Attachment Special Compensation ProvisionsThis refers to the period from "the time when you start receiving the provision of the services" as stipulated in Article 2, Paragraph 3 of the Regulations. |
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Appended Table XNUMX Change Compensation (related to Article XNUMX, Paragraph XNUMX)
| Changes that require payment of a change compensation fee | Rate per case (%) | |
| Before starting the trip | After starting the trip | |
| (i) Change of the tour start date or tour end date stated in the contract document | 1.5 | 3.0 |
| (XNUMX) Change of tourist destinations or tourist facilities (including restaurants) to be entered or other travel destinations stated in the contract document | 1.0 | 2.0 |
| (iii) Changing the class of transport facility or equipment described in the contract document to one with a lower charge (only if the total charge for the class and equipment after the change is lower than that of the class and equipment described in the contract document) increase.) | 1.0 | 2.0 |
| (XNUMX) Change of the type of transportation facility or company name stated in the contract document | 1.0 | 2.0 |
| XNUMX. Change to a different flight at the airport in Japan that is the starting point of the trip or the airport that is the ending point of the trip as stated in the contract document. | 1.0 | 2.0 |
| XNUMX. Change of direct flight to connecting flight or transit flight between Japan and outside Japan stated in the contract document | 1.0 | 2.0 |
| (vii) change of the type or name of the accommodation facility stated in the contract document; | 1.0 | 2.0 |
| (viii) Changes to the types of guest rooms, facilities, scenery and other guest room conditions of the accommodation facility stated in the contract document. | 1.0 | 2.0 |
| XNUMX. Among the changes listed in the preceding items, changes to the matters described in the tour title of the contract document | 2.5 | 5.0 |
| Note 1: "Before the start of the trip" means that the traveler is notified of the change by the day before the start of the trip, and "after the start of the trip" means that the traveler is notified of the change on or after the start of the trip. Note 2: When the Final Document has been issued, this table shall apply, with the term "Contract Document" being read as "Final Document." In this case, if any change occurs between the contents of the Contract Document and the contents of the Final Document, or between the contents of the Final Document and the contents of the Travel Services actually provided, each such change shall be treated as one change. Note 3: Where the change referred to in item 3 or 4 concerns a means of transport involving the use of accommodation facilities, each overnight stay shall be treated as one item. Note 4: This does not apply to a change in the company name of a transportation facility referred to in item 4 above, if such a change is accompanied by a change to one with a higher class or facilities. Note 5: Even if multiple changes as specified in item 4, 7 or 8 occur within one boarding trip, etc. or one overnight stay, each boarding trip, etc. or one overnight stay will be treated as one change. Note XNUMX. Regarding changes listed in Item XNUMX, the rates from Item XNUMX to Item XNUMX shall not be applied, and Item XNUMX shall be applied. |
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