(Attachment) Special Compensation Regulations

Chapter XNUMX Payment of Compensation, etc.

1. In the event that a traveler participating in an organized tour carried out by the Company suffers a physical injury due to a sudden and accidental external accident (hereinafter referred to as an "accident") while participating in the organized tour, the Company shall In accordance with the provisions of Chapter XNUMX to Chapter XNUMX, we will pay compensation for death, compensation for residual disability, compensation for hospitalization, and compensation for outpatient visits (hereinafter referred to as "compensation, etc.") to the traveler or his/her legal heir.
2. The injuries in the preceding paragraph include symptoms of poisoning that occur suddenly when inhaling, absorbing, or ingesting toxic gases or substances from outside the body by accident and at one time (excluding poisoning symptoms that occur as a result of continuous inhalation, absorption, or ingestion). ).However, it does not include bacterial food poisoning.

1. In these regulations, "planned travel" refers to those stipulated in Article XNUMX, Paragraph XNUMX of the Agent-Organized Tour Contract Section and Article XNUMX, Paragraph XNUMX of the Custom-Ordered Tour Contract Section of the Standard Travel Contract.
2. In these regulations, "participating in an organized tour" means the services of the first transportation/accommodation facilities, etc. specified in the planned tour itinerary provided by tickets, etc., arranged in advance by the Company for the purpose of the traveler participating in the planned tour. means the period from the time you start receiving the provision of the above to the time you complete the provision of the final transportation/accommodation services, etc.However, if the traveler leaves the planned tour itinerary specified in advance and has notified the Company of the scheduled date and time of departure and return in advance, the period from the time of departure to the scheduled time of return will be "planned In addition, if the Traveler leaves without notifying the Company of the scheduled date and time of leaving and returning in advance, or leaves without a plan to return, during the period from the time of leaving until the time of returning or after that After you leave, we will not indicate that you are participating in an organized trip.In addition, if the planned travel itinerary specifies a day (according to the standard time of the travel destination) on which the traveler will not receive any services such as transportation and accommodation facilities related to the Company's arrangements, that fact and If it is clearly stated in the contract document that compensation and condolence money will not be paid according to these regulations for damages suffered by the traveler due to an accident that occurred on the day, the day will be considered as "participating in the planned tour". not.
3. "When you start receiving the provision of services" in the preceding paragraph refers to any of the following times.
   1. When the reception is completed by a tour conductor, our employee or agent
   2. In the event that the reception described in the preceding item is not performed, the first transportation/accommodation facility, etc.
      1. In the case of an aircraft, upon completion of baggage inspection, etc. at the airport where only passengers can enter.
      2. If it is a vessel, at the time of completion of boarding procedures
      3. For railways, at the end of ticket examination, or when boarding the train if there is no ticket examination
      4. If it is a vehicle, at the time of boarding
      5. In the case of an accommodation facility, when entering the facility
      6. In the case of facilities other than accommodation facilities, it shall be the time when the procedures for using the facility are completed.
4. The “when the service has been completed” in paragraph XNUMX refers to any of the following times.
   1. When the tour conductor, our employee or agent announces the dissolution
   2. In the event that the notice of dissolution in the preceding item is not made, the last transportation/accommodation facility, etc.
      1. In the case of an aircraft, at the time of exit from the airport premises where only passengers can enter
      2. If it is a ship, at the time of disembarkation
      3. If it is a railway, at the end of the ticket examination, or when there is no ticket examination, at the time of getting off the train
      4. If it is a vehicle, when getting off
      5. In the case of an accommodation facility, when leaving the facility
      6. In the case of a facility other than an accommodation facility, it shall be the time of leaving the facility.

Chapter XNUMX Cases where compensation, etc. is not paid

1. The Company will not pay compensation, etc. for injuries caused by the reasons listed in the following items.
   1. intention of the traveler.However, this does not apply to injuries suffered by persons other than the said traveler.
   2. Intention of the person who should receive the compensation for death.However, if that person is the recipient of part of the death compensation, this does not apply to the amount that other persons should receive.
   3. Suicidal, criminal or combative behavior of travelers.However, this does not apply to injuries suffered by persons other than the said traveler.
   4. Accidents that occur while the traveler is driving an automobile or motorized bicycle without having the driving qualifications stipulated by law, or being intoxicated and incapable of normal driving.However, this does not apply to injuries suffered by persons other than the said traveler.
   6. Accidents that occur when a traveler intentionally commits an act that violates laws and regulations or receives services that violate laws and regulations. However, this does not apply to damages suffered by persons other than the traveler. Brain disease, illness or insanity of the traveler. However, this does not apply to injuries suffered by persons other than the traveler.
   7. Traveler's pregnancy, childbirth, premature birth, miscarriage or surgery or other medical procedure.However, this shall not apply to the treatment of injuries for which the Company should be compensated.
   8. Accidents occurring during execution of sentences or detention or imprisonment of travelers
   9. War, use of force by a foreign country, revolution, seizure of power, civil strife, armed rebellion, or other similar incident or riot is harmed and is deemed to be a serious situation in terms of maintaining public order.)
   10. Radioactivity, explosiveness or other harmful properties of nuclear fuel materials (including spent fuel; the same shall apply hereinafter) or materials contaminated with nuclear fuel materials (including nuclear fission products), or accidents due to these properties
   11. Accidents caused by the causes of the preceding two items or accidents caused by the resulting disorder of order.
   12. Radiation irradiation or radioactive contamination other than item XNUMX
2. Regardless of the cause, we will not pay compensation, etc. for neck syndrome (so-called "whiplash") or low back pain with no objective symptoms.

In the case of an organized tour intended for domestic travel, in addition to the provisions of the preceding article, the Company will not pay compensation, etc. for injuries caused by the reasons listed in the following items.

1. earthquake, eruption or tsunami
2. Accidents caused by the reasons mentioned in the preceding item or accidents caused by disorder of order.

Our company will not pay compensation, etc. for the injuries listed in the following items unless the actions in each item are included in the itinerary of the planned tour that we have determined in advance.However, if any of the acts in each item is included in the itinerary, compensation, etc. will be paid for injuries caused by similar acts while participating in the planned tour outside the itinerary.

1. Injury caused while the Traveler is engaged in the exercise specified in Appended Table XNUMX
2. Accidents occurred while the Traveler was participating in a competition, competition, performance (all of which include practice) or a trial run (driving or maneuvering for the purpose of performance testing) using a car, motorized bicycle or motorboat injury.However, for injuries caused while doing these things on the road using a car or motorized bicycle, we will pay compensation, etc. even if it is not included in the itinerary of the planned tour.
3. Injury caused while the traveler is operating an aircraft other than an aircraft operated by an air carrier on fixed routes (irrespective of whether it is a regular flight or an irregular flight).

The Company may not pay compensation, etc. if the traveler or the person who should receive the compensation for death falls under any of the following items.However, if that person is the recipient of part of the death compensation, this does not apply to the amount that other persons should receive.

1. Being recognized as a member of an organized crime group, a member of an organized crime group, an associate member of an organized crime group, a company affiliated with an organized crime group, or any other antisocial force (hereinafter referred to as "antisocial force").
2. Recognized to be involved in providing funds, etc., or providing convenience to anti-social forces.
3. To be recognized as unfairly using anti-social forces.
4. Recognized to have a socially condemned relationship with other anti-social forces.

Chapter XNUMX Types and Payment Amounts of Compensation, etc.

1. If a traveler suffers an injury described in Article XNUMX and dies as a direct result thereof within XNUMX days from the date of the accident, the Company will provide XNUMX Yen, and XNUMX Yen (hereinafter referred to as "Compensation Amount") in the case of an organized tour intended for domestic travel, shall be paid to the legal heir of the Traveler as compensation for death.However, if there is compensation for residual disability that has already been paid for the said traveler, the remaining amount after deducting the amount already paid from the compensation amount will be paid.

1. If the Traveler suffers an injury as described in Article XNUMX, and as a direct result thereof, within XNUMX days from the date of the accident, the Company shall notify the Traveler of any residual disability (serious impairment of function left in the body that cannot be recovered in the future or physical disability). and after the injury that caused it has healed.The same shall apply hereinafter.), the amount of compensation for each traveler shall The amount multiplied by the ratio listed in each item will be paid to the traveler as compensation for residual disability.
2. Notwithstanding the provisions of the preceding paragraph, if the traveler is still in need of medical treatment after XNUMX days from the date of the accident, we will After certifying the degree of residual disability, we will pay residual disability compensation.
3. For residual disabilities not listed in each item of Attached Table XNUMX, according to the degree of physical disability and classification of each item of Attached Table XNUMX, regardless of the traveler's occupation, age, social status, etc. The amount of compensation for residual disability will be determined according toHowever, compensation for residual disability shall not be paid for disabilities that do not lead to functional impairment listed in XNUMX (XNUMX), XNUMX (XNUMX), XNUMX (XNUMX), XNUMX (XNUMX) and XNUMX (XNUMX) of Appended Table XNUMX. Hmm.
4. If two or more types of aftereffects are caused by the same accident, we will apply the preceding three paragraphs to each of them and pay the total amount.However, for residual disability in the upper limbs (arms and hands) or lower limbs (legs and feet) prescribed in Appended Table XNUMX-XNUMX, XNUMX and XNUMX, the residual disability compensation for each limb shall be XNUMX% of the compensation amount. Percentage is the limit.
5. The amount of compensation for residual disability to be paid by the Company based on each of the preceding paragraphs shall be limited to the amount of compensation for one planned trip per traveler.

1. If the Traveler suffers an injury as described in Article XNUMX, as a direct result of which, the Traveler is unable to engage in normal work or live a normal life, and the Company is hospitalized (if treatment by a doctor is required, the It means to enter a hospital or clinic and devote yourself to treatment under the supervision of a doctor at all times because it is difficult to treat in a hospital. ”), we will pay the traveler a hospitalization allowance according to the following classification.
   1. In the case of an organized trip intended for overseas travel
      1. In case of an injury requiring hospitalization for XNUMX days or more.XNUMX yen
      2. In case of an injury for which the number of days of hospitalization is XNUMX days or more and less than XNUMX days.XNUMX yen
      3. In case of injury for which the number of days of hospitalization is XNUMX days or more and less than XNUMX days.XNUMX yen
      4. When you suffer an injury for which the number of days of hospitalization is less than XNUMX days.XNUMX yen
   2. In the case of an organized trip for the purpose of domestic travel
      1. In case of an injury requiring hospitalization for XNUMX days or more.XNUMX yen
      2. In case of an injury for which the number of days of hospitalization is XNUMX days or more and less than XNUMX days.XNUMX yen
      3. In case of injury for which the number of days of hospitalization is XNUMX days or more and less than XNUMX days.Fifty thousand yen
      4. When you suffer an injury for which the number of days of hospitalization is less than XNUMX days.XNUMX yen
2. Even if the traveler is not hospitalized, if he or she falls under any of the items of Appended Table XNUMX and receives medical treatment from a doctor, the number of days of hospitalization for the period of such condition shall be counted according to the provisions of the preceding paragraph. I assume.
3. If we are required to pay the hospital solatium and death compensation or the hospital solatium and residual disability compensation for one traveler, we will pay the total amount.

1. If the Traveler suffers an injury set forth in Article XNUMX, and as a direct result of this, the Traveler is unable to engage in normal work or lead a normal life or go to a clinic and receive treatment from a doctor (including house calls. The same shall apply hereinafter in this article.), the number of days (hereinafter referred to as "days of hospital visits") When it becomes three days or more, we will pay the traveler a solatium for hospital visits according to the following divisions for the number of days concerned.
   1. In the case of an organized trip intended for overseas travel
      1. When you suffer an injury requiring hospital visits for XNUMX days or more.XNUMX yen
      2. In case of injury for which the Number of Days of Hospital Visits is XNUMX days or more and less than XNUMX days.Fifty thousand yen
      3. When you suffer an injury for which the number of hospital visits is XNUMX or more but less than XNUMX yen
   2. In the case of an organized trip for the purpose of domestic travel
      1. When you suffer an injury requiring hospital visits for XNUMX days or more.Fifty thousand yen
      2. In case of injury for which the Number of Days of Hospital Visits is XNUMX days or more and less than XNUMX days.XNUMX yen
      3. In case of injury for which the number of hospital visits is XNUMX days or more and less than XNUMX days.Ten thousand yen
2. Even if the Traveler does not go to the hospital, as a result of wearing a cast, etc. at all times under the direction of a doctor in order to fix the part of the injured person such as a bone fracture, there is a significant hindrance to engaging in normal work or living a normal life. If the Company recognizes that the patient is in such a state, the period in which the patient is in that state shall be deemed to be the number of days of hospital visits in accordance with the provisions of the preceding paragraph.
3. The Company will not pay a solatium for hospital visits after the injury has healed to the extent that it does not interfere with normal work or normal life.
4. Under no circumstances will the company pay a solatium for hospital visits after XNUMX days from the date of the accident.
5. If we are required to pay a solatium for hospital visits and compensation for death or a solatium for hospital visits and compensation for residual disability for one traveler, we will pay the total amount.

Notwithstanding the provisions of the preceding two articles, if the number of days of hospitalization and the number of days of hospital visits for a single traveler is one day or longer, the Company shall pay the greater amount of the solatium listed in the following items (equal amount: In the case of , we will only pay the items listed in item XNUMX).

1. Hospitalization solatium to be paid by the Company for the number of days of hospitalization concerned
2. Considering the number of days of hospital visits (excluding those during the period for which the Company should pay a solatium for hospitalization) plus the number of days of hospitalization concerned as the number of days of hospital visits, the solatium for hospital visits to be paid by the Company for such number of days

1. If the traveler is not found even after XNUMX days have passed since the aircraft or vessel boarded by the traveler went missing or was in distress, the date on which the aircraft or vessel went missing or was in distress. It is presumed that the Traveler died due to the injury described in Article XNUMX on the date of

1. Due to the effects of a physical disability or disease that already existed when the Traveler suffered the injury set forth in Article XNUMX, or due to injury or disease that occurred after the Traveler suffered the injury set forth in Article XNUMX, regardless of the accident that caused it. If the injury under Article XNUMX becomes serious due to the effects, we will determine and pay the amount equivalent to if there was no effect.

Chapter XNUMX Occurrence of Accident and Procedures for Claiming Compensation, etc.

1. When the Traveler suffers an injury as set forth in Article XNUMX, the Company may request the Traveler or the person who should receive compensation for death to explain the extent of the injury and the outline of the accident that caused it, or Medical examination of the person's body or an autopsy of the corpse may be requested.In this case, the traveler or the person who should receive the compensation for death must cooperate with these requests.
2. If the traveler or the person who should receive compensation for death suffers an injury as described in Article XNUMX due to reasons not related to our company, we will notify our company of the extent of the injury and the outline of the accident that caused it. must be reported within XNUMX days from the date of
3. When the Traveler or the person who should receive the compensation for death has violated the provisions of the preceding two paragraphs without justifiable grounds recognized by the Company, or when he/she has not disclosed the known facts in the explanation or report, or has misrepresented something. does not pay compensation, etc.

When a traveler or a person who is to receive compensation for death wishes to receive payment of compensation, etc., he or she must submit to the Company the claim form for compensation, etc. prescribed by the Company and the following documents.

1. In case of death compensation claim
   1. A copy of the family register of the traveler and a copy of the family register and seal certificate of the legal heir
   2. Accident certificate issued by a public agency (in unavoidable circumstances, a third party)
   3. Traveler's death certificate or autopsy report
2. In the case of claims for compensation for residual disability
   1. Traveler's seal certificate
   2. Accident certificate issued by a public agency (in unavoidable circumstances, a third party)
   3. A doctor's certificate certifying the degree of residual disability
3. In the case of hospitalization solatium claim
   1. Accident certificate issued by a public agency (in unavoidable circumstances, a third party)
   2. A doctor's certificate certifying the extent of the injury
   3. Certificate of hospital or clinic stating the number of days of hospitalization or number of outpatient visits
4. In the case of outpatient solatium claim
   1. Accident certificate issued by a public agency (in unavoidable circumstances, a third party)
   2. A doctor's certificate certifying the extent of the injury
   3. Certificate of hospital or clinic stating the number of days of hospitalization or number of outpatient visits
5. The Company may request the submission of documents other than those specified in the preceding paragraph, or allow the omission of some of the documents specified in the preceding paragraph.
6. If the traveler or the person who should receive the compensation for death violates the provisions of paragraph XNUMX, does not disclose the facts known to the submitted documents, or misrepresents information, the Company shall pay the compensation, etc. not.

1. Even if the Company pays the compensation, etc., the claim for damages that the traveler or his/her heir has against a third party for the injury suffered by the traveler shall not be transferred to the Company.

Chapter XNUMX Portable Goods Damage Compensation

The Company shall accept responsibility for damages to personal belongings (hereinafter referred to as "Items Subject to Compensation") owned by a Traveler participating in an Organized Tour conducted by the Company due to an accidental accident that occurred during the Participation in the Organized Tour. Occasionally, in accordance with the provisions of this chapter, we will pay compensation for damage to personal effects (hereinafter referred to as "compensation for damage").

1. The Company will not pay compensation for damages for damages caused by the reasons listed in the following items.
   1. intention of the traveler.However, this does not apply to damages suffered by persons other than the said traveler.
   2. Intention of relatives who share the same household as the traveler.However, this does not apply if the purpose was not to have the traveler receive compensation for damage.
   3. Suicidal, criminal or combative behavior of travelers.However, this does not apply to damages suffered by persons other than the said traveler.
   4. Accidents that occur while the traveler is driving an automobile or motorized bicycle without having the driving qualifications stipulated by law, or being intoxicated and incapable of normal driving.However, this does not apply to damages suffered by persons other than the said traveler.
   5. Accidents that occur while the Traveler intentionally commits an act that violates the law or receives a service that violates the law.However, this does not apply to damages suffered by persons other than the said traveler.
   6. Exercising public authority of the state or public body such as seizure, requisition, confiscation, destruction.However, this excludes cases where it is necessary for firefighting or evacuation.
   7. Defects in products subject to compensation.However, this excludes defects that could not be discovered by the Traveler or the person who manages the Compensable Goods on behalf of the Traveler even with due diligence.
   8. Natural wear and tear, rust, mold, discoloration, mouse-eaten, worm-eaten, etc. on items subject to compensation
   9. Damage that is mere damage to the appearance and does not affect the functionality of the product covered by compensation
   10. Spillage of liquid that is covered by compensation.However, this does not apply to damages caused to other products subject to compensation as a result.
   11. Misplacement or loss of items subject to compensation
   12. Reasons listed in Article XNUMX, paragraph XNUMX, items XNUMX through XNUMX
2. In the case of an organized tour intended for domestic travel, in addition to the provisions of the preceding paragraph, the Company will not pay compensation for damages for damages caused by the reasons listed in the following items.
   1. earthquake, eruption or tsunami
   2. Accidents caused by the reasons mentioned in the preceding item or accidents caused by disorder of order.

The Company may not pay compensation for damage if the Traveler falls under any of the following items.

1. Recognized as belonging to anti-social forces.
2. Recognized to be involved in providing funds, etc., or providing convenience to anti-social forces.
3. To be recognized as unfairly using anti-social forces.
4. In the case of a corporation, it is recognized that anti-social forces control the corporation or are substantially involved in the management of the corporation.
5. Recognized to have a socially condemned relationship with other anti-social forces.

1. Items eligible for compensation are limited to personal belongings that the traveler carries while participating in the planned tour.
2. Notwithstanding the provisions of the preceding paragraph, items listed in the following items are not included in compensation items.
   1. Cash, checks and other securities, revenue stamps, stamps and other similar items
   2. Credit cards, coupons, airline tickets, passports and other similar items
   3. Manuscripts, design documents, designs, account books, and other similar items (magnetic tapes, magnetic disks, CD-ROMs, optical disks, etc.) Recording media that can be directly processed by information equipment (computers and their peripherals such as terminal devices) (including recorded ones).
   4. Vessels (including yachts, motorboats and boats), automobiles, motorized bicycles and their accessories
   5. Mountain climbing equipment, expedition equipment and other similar items
   6. Dentures, artificial limbs, contact lenses and other similar items
   7. animals and plants
   8. Other items specified in advance by the Company

1. The amount of damage for which the Company should pay compensation for damage (hereinafter referred to as "damage amount") shall be the value of the Compensated Goods at the place and time when the damage occurred or the value of the Compensated Goods in the state immediately before the damage occurred. The minimum amount of either the total amount of the repair expenses necessary for restoration and the expenses set forth in paragraph XNUMX of the following article shall be set as the standard.
2. If the amount of damage for one or a pair of Compensable Goods exceeds XNUMX yen, the Company shall apply the provisions of the preceding paragraph, deeming the amount of damage to be XNUMX yen.
3. The amount of compensation for damages to be paid by the Company shall be limited to XNUMX yen per planned tour per traveler.However, if the amount of damage does not exceed XNUMX yen per accident per traveler, the Company will not pay compensation for damage.

1. When the traveler becomes aware that the damage prescribed in Article XNUMX has occurred to the goods subject to compensation, he/she must perform the following matters.
   1. Strive to prevent and mitigate damage.
   2. Notify the Company without delay of the degree of damage, the outline of the accident that caused it, and whether or not there is an insurance contract for the compensation target goods that the traveler suffered damage.
   3. If the traveler can receive compensation for damage from another person, take the necessary procedures to exercise that right.
2. If the Traveler violates Item XNUMX of the preceding paragraph without justifiable reason, the Company shall deem the remaining amount after deducting the amount deemed to have been able to be prevented and mitigated as the amount of damage, and when the Traveler violates Item XNUMX of the same Paragraph. does not pay compensation for damages, and if the third item of the same paragraph is violated, the remaining amount after deducting the amount deemed to have been received by exercising the right to be acquired shall be deemed as the amount of damages.
3. We will pay the following expenses:
   1. Expenses required for the prevention and mitigation of damages stipulated in Paragraph XNUMX, Item XNUMX that the Company deems necessary or beneficial
   2. Expenses necessary for the procedures prescribed in Paragraph XNUMX, Item XNUMX

1. When a Traveler intends to receive payment of a Compensation for Damage, he or she must submit to the Company the Claim Form for Compensation for Damage prescribed by the Company and the following documents.
   1. Accident certificate issued by the police station or a third party in its place
   2. Documents certifying the degree of damage to the goods subject to compensation
   3. Other documents requested by the Company
2. When the traveler has violated the provisions of the preceding paragraph, or has intentionally misrepresented the submitted documents, or has forged or altered the documents (the same shall apply if a third party has done so). does not pay compensation for damages.

If there is an insurance contract under which insurance claims should be paid for damages stipulated in Article XNUMX, the Company may reduce the amount of damage compensation payable by the Company.

If the traveler has the right to claim damages against a third party for damages for which the Company should pay compensation for damages, the claim for damages shall be limited to the amount of the compensation for damages paid by the Company to the traveler. Transfer to our company within the limit.

Appended Table XNUMX (related to Article XNUMX, Item XNUMX)

Appended Table XNUMX (related to Article XNUMX, paragraphs XNUMX, XNUMX and XNUMX)

Appended Table XNUMX (related to Article XNUMX, Paragraph XNUMX)