Arranged travel conditions (domestic/overseas)
terms_order
Transaction condition manual (arranged trip)
XNUMX.Significance of this Terms and Conditions Statement (Arranged Travel)
Please be sure to check the travel conditions before applying.This transaction conditions explanation document is a transaction conditions explanation document in accordance with Article XNUMX-XNUMX of the Travel Agency Law, and when a travel contract is concluded, it becomes a part of the contract document.XNUMX.Arranged travel contract
(1) "Travel arrangement contract" (hereinafter simply referred to as "Travel contract") means a contract under which With The World Co., Ltd. (56 Naniwa-cho, Chuo-ku, Kobe-shi, Hyogo, Hyogo Prefecture, Hyogo Prefecture Governor Registered Travel Agency No. 2-3, Mitsui Sumitomo Bank Kobe Headquarters Building 827F, Kigyo Plaza Hyogo) (hereinafter referred to as "our company") undertakes to arrange, at the request of the customer, for the traveler to receive transportation, accommodation and other travel services (hereinafter referred to as "Travel Services") provided by transportation and accommodation facilities, etc. by acting as an agent, intermediary or middleman for the traveler. (2) In this document, "Domestic Travel" means travel only within Japan, and "Overseas Travel" means travel other than domestic travel. (3) In this document, "Travel price" means the fare, accommodation fee and other expenses paid by our company to transportation and accommodation facilities, etc. in order to arrange the Travel Services, as well as the initial travel business handling fee (excluding change procedure fees and cancellation procedure fees).XNUMX.Timing of Travel Application and Contract Conclusion
(1) When applying for a trip, you will be required to fill in the necessary items on our application form and submit an application fee ranging from 20% to the full amount of the trip price. The application fee will be treated as part of the travel price, cancellation fee, etc., that you will pay to us. (2) Notwithstanding the provisions of the preceding paragraph, customers who wish to apply for a correspondence contract with us (a travel contract concluded with a card member of a credit card company affiliated with us upon receipt of an application by telephone, mail, facsimile, Internet, or other means of communication, in which the customer agrees in advance to settle the credits or debts that we have against the customer for the travel price, etc. based on the travel contract in accordance with the separately specified card terms of the affiliated company after the date on which such credits or debts should be settled, and the travel price, etc. of the travel contract will be paid by the methods specified in "5. Travel Price", "7. Changes to the Travel Contract Contents", and "8. Cancellation of the Travel Contract") must notify us of their membership number (credit card number, expiration date) and other details. (3) A contract for the travel you apply for (travel contract) will be concluded when our company "agrees" to conclude the contract and "accepts" the application fee. However, for single arrangements such as train tickets or accommodation vouchers, we may accept applications made verbally (by telephone). In this case, the contract will be concluded when our company "agrees" to conclude the contract. (4) Notwithstanding (3) above, a contract will be concluded without receiving the application fee in the following cases: ① When a document stating that a contract will be concluded is delivered and reaches the customer without receiving the application fee. ② When a document indicating the right to receive travel services in exchange for the travel fee is delivered by the departure date of the trip. (A contract will be concluded when our company agrees to conclude the contract.)XNUMX.Application conditions
(1) If you are in poor health, use a wheelchair or other device, have a physical or mental disability, have food or animal allergies, are pregnant, or may be pregnant, or are accompanied by an assistance dog for the physically disabled (guide dog, hearing dog, or service dog), or require other special consideration, please inform us at the time of application that you require special consideration for your participation. (If you become in any of these conditions after the Travel Contract is concluded, please inform us immediately.) We will provide you with further information, so please inform us of the specific measures you will require during the trip. (2) If we receive a request as described in the previous paragraph, we will respond to it to the extent possible and reasonable. In doing so, we may ask you about your situation and the measures you require, or ask you to provide them in writing. (3) If a customer is found to be a member of a criminal organization, has a connection to a criminal organization, or is a member of other antisocial forces, or has made violent or unreasonable demands, made threatening remarks or violent acts against our company, or has spread rumors, damaged our company's credibility, or obstructed our business by using fraudulent means or force, we may refuse your application. (4) Those under the age of 20 must have parental consent. Those under the age of 15 must be accompanied by a guardian. In order to ensure the safe and smooth implementation of the trip, we may refuse your application depending on the itinerary you request, or may require the accompaniment of a companion. In addition, we may change the contents of part of the itinerary when you apply. (5) We may refuse your application for other reasons related to our business.XNUMX.travel fee
(1) The travel price must be paid by the due date set by our company prior to the start of the trip. (2) Even after the contract has been concluded, our company may change the travel price if the travel price fluctuates due to revisions to fares and fees of transportation and accommodation facilities, fluctuations in exchange rates, or other reasons.XNUMX.Travel business handling fee
(1) In making travel arrangements, in addition to the fares, fees and other expenses (hereinafter referred to as "Tour Expenses") paid to transportation, accommodation facilities, etc., we will charge a travel business handling fee set forth in the "Appendix." (2) Even if the transportation, accommodation facilities, etc. requested by the customer are fully booked or otherwise unable to make arrangements, the customer will be required to pay the prescribed travel business handling fee.XNUMX.Change of travel contract
If you request changes to the contents of the contract, we will do our best to accommodate your request. In this case, we may change the travel cost. In addition, the following fees will be charged: 1. Cancellation fees and penalty fees paid to transportation and accommodation facilities, etc. for the changes (including refund fees if the ticket has already been issued) 2. Change procedure fees specified by our company *Please refer to the "Appendix".XNUMX.Cancellation of travel contract
(1) When a customer cancels a travel contract, the following fees will be charged: ① Travel business handling fees as listed in the "Appendix" ② Expenses for travel services already received by the customer ③ Cancellation fees, penalty fees and other expenses to be paid to travel service providers for travel services not yet received by the customer ④ Cancellation procedure fees for the cancellation of travel service arrangements as listed in ③ above (2) If a customer is found to be a member of an organized crime group, a person related to an organized crime group, or other antisocial forces, or if the customer makes violent or unreasonable demands, makes threatening remarks or acts of violence against the Company, or spreads rumors, uses fraudulent means or force to damage the Company's credibility or interfere with the business of the Company, the Company may cancel the travel contract. In such a case, the fees stipulated in Section 8 (1) will be charged. (3) If the member is unable to make payment by credit card due to credit or other reasons, the Company will cancel the communication contract and charge the cancellation fee as listed in the "Appendix" and the cancellation procedure fees as listed below. However, this does not apply if the travel fare is paid in cash by the due date separately specified by our company.XNUMX.Group / group arrangement
(1) Travel contracts applied for by multiple travelers (hereinafter referred to as "members") traveling on the same itinerary at the same time and who have designated a responsible representative shall be handled as follows. ① Our company shall consider that the representative designated by the customer (hereinafter referred to as "contract representative") has all the powers of attorney for the conclusion of travel contracts for the members, and shall conduct transactions, etc. related to the travel contract with the contract representative. ② Our company shall not be liable for any debts or obligations that the contract representative currently owes or is expected to owe in the future to the members. ③ The contract representative shall submit a list of the members by the date specified by our company after the conclusion of the contract. The contract representative shall obtain the consent of the members themselves to the third-party provision under Article 14. ④ If the contract representative does not accompany the group, after the start of the trip, the member selected by the contract representative in advance shall be considered the contract representative. ⑤ Our company shall comply with the contract representative's request to change the members as much as possible. Any increase or decrease in travel expenses resulting from a change in members shall belong to the members. ⑥ The client will be responsible for managing the trip themselves, however, at the request of the contracting person, our company will provide the tour conductor services described in Article 10 upon receipt of the designated tour conductor service fee.10. Ride-on service
(1) In principle, the tour conductor's tour services shall consist of the tasks necessary for the organization or group to carry out the activities of the tour on the predetermined travel itinerary. (2) In principle, the tour conductor's tour services shall be provided from 3:XNUMX to XNUMX:XNUMX. (XNUMX) When our company provides tour conductor services, the contracting party shall pay to our company the prescribed tour conductor service fee.| Tour service fee (per tour conductor per day) | Domestic travel 33,000 yen (tax included) |
| Overseas travel 66,000 yen (tax included) |
11. Our Liability and Compensation for Damages/Disclaimer
[Arranged Travel] (1) Our Liability and Compensation for Damages If, in the course of fulfilling the travel contract, we or our travel agent cause damage to the customer through intentional or negligent acts, we will compensate for the damage. However, this only applies if the claim is made within two years from the day following the day the damage occurred. In addition, for damage to baggage, we will compensate up to 2 yen per traveler (except in cases where the damage is due to intentional or gross negligence on the part of our company). (14) Disclaimer Our company is not liable for the compensation under the preceding paragraph if the customer suffers damage due to, for example, the following reasons: ① Damage caused by natural disasters, war, riots, orders from government agencies, fire, suspension of services from transportation or accommodation providers, etc. ② Damage caused by the intentional or negligent acts of transportation providers, etc. or their employees (in this case, the terms and conditions set by the transportation provider in question will apply) ③ Loss or theft of cash, valuables, film footage, etc. ④ Food poisoning ⑤ Damage caused by the customer's own intentional or negligent acts ⑥ Other damage caused by reasons beyond the control of our company or our agency (1) Customer Responsibility If our company suffers damage due to the intentional or negligent acts of the customer, we will request compensation from the customer.12. Hygiene
For information on the sanitary conditions at your destination, please refer to the Ministry of Health, Labor and Welfare Quarantine and Infectious Disease Information Website:https://www.forth.go.jp/ "Please verify.13. Purchase of travel insurance
If you become ill or injured during your trip, you may incur a large amount of medical expenses, transportation expenses, etc.In the case of an accident, it may be very difficult to claim compensation for damages from the perpetrators and to collect the compensation.In order to cover these, we recommend that you take out sufficient travel insurance on your own.For travel insurance, please contact the sales representative at the store where you applied.14. Handling of personal information
(1) When accepting a travel application, we will obtain the specified items of personal information from the customer. It is up to the customer to select the items of personal information to provide to us, but if all or part of the personal information is not provided and we are unable to contact the customer or to take the necessary procedures to arrange travel services and receive those services, we may not be able to accept the customer's application or request. The (general) travel agency manager will handle the personal information obtained on behalf of the personal information manager. (2) In addition to using the personal information obtained in the previous paragraph to contact the customer, we will provide the personal information obtained in the previous paragraph and personal data related to the flight number to transportation companies, accommodation facilities, etc., and souvenir shops by sending them in advance by electronic means, etc., to the extent necessary for the arrangement of travel services and the procedures for receiving those services for the travel that the customer has applied for, and for the convenience of the customer's shopping at souvenir shops at the travel destination. In addition, we may use your personal information for the following purposes: 3) to introduce products, services, and campaigns of our partner companies; 4) to request your opinions and impressions after participating in the trip; 1) to request you to participate in a survey; XNUMX) to provide special services; and XNUMX) to create statistical data. When applying, you agree to the provision of this personal information. (XNUMX) We may ask for personal information of the person you contact during the trip in case of illness or accident during the trip. This personal information will be used when we deem it necessary to contact the person in the event of illness or other issues. You shall obtain the contact person's consent to providing the personal information of the contact person to us. (XNUMX) We may outsource part or all of the work of handling personal information obtained under this paragraph (XNUMX) to other companies in the case of our travel agency services, tour conductor services, and mediation services at airports, etc. In this case, we will select the outsourced company according to our standards and entrust the personal information to them after entering into a confidentiality agreement.15. Travel conditions and travel price standards
The reference date for these travel conditions and the reference date for the travel fee will be the date specified in the quotation, etc. (the date of issuance for train tickets).16. CONDITION COMPLIANCE
Any matters not specified in this travel conditions document are subject to the standard travel agency terms and conditions, the provisions of the travel contract section, laws and regulations, or generally established practices.| Arrange classification | unit | Handling fee | Change procedure fee | Cancellation fee |
|---|---|---|---|---|
| When making combined arrangements for transportation, accommodation, etc. | 1 per person | Up to 20% of the total travel cost | Up to 20% of the total travel cost | Up to 20% of the total travel cost |
| Accommodation facilities such as hotels and inns | 1 order 1 arrangement | Up to 20% of the trip cost (minimum 1,100 yen) | Up to 20% of the trip cost (minimum 1,100 yen) | Up to 20% of the trip cost (minimum 1,100 yen) |
| Transport facilities such as trains, buses, ships, domestic airline tickets, etc. | 1 per person | Up to 20% of the trip cost (minimum 1,100 yen) | Up to 20% of the trip cost (minimum 550 yen) | Up to 20% of the trip cost (minimum 550 yen) |
| Rental Car | 1 order 1 arrangement | Up to 20% of the trip cost (minimum 2,200 yen) | Up to 20% of the trip cost (minimum 2,200 yen) | Up to 20% of the trip cost (minimum 2,200 yen) |
| Local departure and arrival tour, transfer, guide | 1 case XNUMX arrangement | Up to 20% of the trip cost (minimum 1,100 yen) | Up to 20% of the trip cost (minimum 1,100 yen) | Up to 20% of the trip cost (minimum 1,100 yen) |
| Chartered boats, chartered buses, restaurants, and other services *Tickets cannot be changed or refunded. | 1 case XNUMX arrangement | Up to 20% of the trip cost (minimum 5,500 yen) | Up to 20% of the trip cost (minimum 5,500 yen) | Up to 20% of the trip cost (minimum 5,500 yen) |
| International Airline Tickets/Local Departure/Arrival Airline Tickets | 1 per person | Up to 20% of the trip cost (minimum 6,600 yen) | Up to 20% of the trip cost (minimum 6,600 yen) | Up to 20% of the trip cost (minimum 6,600 yen) |